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Privacy policy

1.      Introduction
1.1   In this policy, “we”, “us” and “our” refer to [The Matchmaker Africa]. We are committed to safeguarding the privacy of members
1.2   We are a ‘Data Controller’ with respect to our members’ personal data, so we are responsible for deciding how we hold and process personal information about you.
1.3   This Privacy Policy applies to our members because your private details have been obtained by us either via submission of your membership forms, personal consultation or registration on our website
1.4   We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of [our website and services], we will ask you to consent to our use of cookies when you first visit our website.

2      The personal data that we collect
In this Section 2 we have set out the general categories of personal data that we hold about you, and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.
2.1   We will collect, store and use (website get in touch data) enabling us to contact you (“contact data“). The contact data may include [your name, email address, telephone number, postal address, age, and/or social media account identifiers]. The source of the contact data is you.
2.2   We will collect, store, and use information you provided to us in your membership questionnaire submission
2.3   We will collect, store, and use any additional information you have provided to us in your personal consultation meeting or subsequent correspondence (including email/phone or in person)
2.4   We will collect, store and use information obtained from background checks conducted on you by a third-party company facilitating this for us

3.      Purposes of processing and legal bases
In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the processing.
3.1   Record keeping – We may process [your personal data] for [the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally]. The legal basis for this processing is our legitimate interests, namely [ensuring that we have access to all the information we need to find and process a potential match for you properly and efficiently
3.2   Legal compliance and vital interests – We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

4.      Providing your personal data to others
4.1   Your personal data will be held in our database for the purpose of processing your potential for a match
4.2   We will never disclose your personal data to any third parties without your express consent to do so, and such third parties will only ever be potential matches or organisation facilitating background/criminal checks for the purposes of processing your potential for a match. At the point of obtaining your consent, we will disclose to you the third party your personal information will be shared with.
4.3   In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5.      International transfers of your personal data
5.1   In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the United Kingdom.
5.2   Although the hosting facilities for our website are situated in United Kingdom, as an international matchmaking agency, our services are available to people globally meaning international transfer of personal data will occur. We will not disclose your personal data to potential matches in other countries without first obtaining your consent.
5.3   You acknowledge that [personal data that you submit through our website, via members questionnaire or during personal consultations may be made available to potential matches around the world

6.      Retaining and deleting personal data
This Section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.1   Personal data that we process for the purpose of finding you a potential match shall not be kept for longer than is necessary
6.2   Data Retention
We will retain your personal data from the date you purchase your membership, for a maximum of 1 year after your membership term.
6.3   We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6.4   Should we need to retain your personal information on file for a period beyond the above (1 year), we will write to you separately, seeking your explicit consent to retain your personal information for a further fixed period on that basis.

7.      Your rights
In this Section 7, we have listed the rights that you have under data protection law.
7.1   Your principal rights under data protection law are:
(a)   the right to access – you can ask for copies of your personal data;
(b)   the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
(c)    the right to erasure – you can ask us to erase your personal data;
(d)   the right to restrict processing – you can ask us to restrict the processing of your personal data;
(e)   the right to object to processing – you can object to the processing of your personal data;
(f)    the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
(g)   the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
(h)   the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
7.2   You may exercise any of your rights in relation to your personal data [by written notice to us, using the contact details set out on our website.

8.      About cookies
8.1   A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2   Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3   If you block cookies, you will not be able to use all the features on our website.

9.      Amendments
9.1   We may update this policy from time to time by publishing a new version on our website.
9.2   You should check this page occasionally to ensure you are happy with any changes to this policy.

10.    Our details
This website is owned and operated by The Matchmaker Africa Ltd. You can contact us if you have any questions about our privacy policy or information that we hold about you.

Email: info@thematchmakerafrica.com

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